Privacy Policy
Everybody's Family Fruit - Privacy Policy
Last Updated: August 13, 2026
This Privacy Policy describes how Everybody's Family Fruit ("we," "us") collects, uses, shares, and protects personal information when you use our websites, mobile applications (iOS/Android, including WebViews), and related services (the "Services"). By using the Services, you agree to this Policy. Our Terms of Service also apply.
1. Information We Collect
A. Information you provide
- Account details: name, email, phone number, password or verification codes, profile preferences
- Order and fulfillment details: cart contents, pickup/delivery/will-call selections, addresses (including apartment/unit), delivery instructions, vehicle or contact details when requested for pickup/will-call, special requests
- Payment-related information you enter at checkout (processed by our payment provider; we do not store full card numbers on our servers)
- Communications: messages you send us, survey or review content, customer support requests
- Marketing and notification preferences (including separate preferences for order-related SMS and promotional SMS where offered)
- Camera access when you choose features such as scanning a store QR code (images are used to complete the scan; we do not use QR scanning to build advertising profiles)
B. Information collected automatically
- Device and log data: IP address, browser/app type, device identifiers, operating system, referring URLs, timestamps, pages/screens viewed, approximate general location derived from IP
- Cookies, local storage, and similar technologies for session management, preferences, security, analytics, and performance
- Push notification tokens (including Expo, FCM, or similar) when you allow notifications
- App version and update-related diagnostics needed to operate and update the app
C. Location information
With your permission, we may collect precise or approximate location from your browser or mobile device to:
- Unlock or enable on-site / will-call checkout features when you are near our store
- Support arrival, on-my-way, and store check-in / welcome features
- Operate a store geofence (including background location on mobile when you select "Allow all the time" or equivalent), so we can detect when you enter the area around our store even if the app is closed or not visible
You can revoke location permission in device or browser settings; related features may stop working. We do not sell your precise location.
D. Information from partners
Payment processors, messaging providers, fraud-prevention tools, and fulfillment/warehouse systems may provide status or confirmation data needed to complete orders and support.
2. How We Use Information
We use personal information to:
- Create and manage accounts and authenticate users
- Process, fulfill, modify, and support orders (pickup, delivery, will-call)
- Communicate transactional updates (order status, cuts/substitutions, refunds, arrival/check-in, pickup/delivery notices) via email, SMS, push, and in-app notices
- Send marketing communications where you have consented or as otherwise permitted by law
- Provide store arrival welcome and related operational alerts
- Improve, secure, debug, and personalize the Services; prevent fraud and abuse
- Comply with legal obligations and enforce our Terms
- Analyze aggregate usage and business performance
3. Legal Bases (where applicable)
Where required (for example under certain privacy laws), we process information based on contract performance (fulfilling orders), legitimate interests (security, improvement, fraud prevention), consent (marketing, optional precise/background location, certain cookies), and legal obligations.
4. How We Share Information
We do not sell personal information for money. We may share information with:
- Service providers under contract: hosting, payment processing, SMS/email/push delivery, analytics, customer support tools
- Fulfillment and operations partners/systems used to pick, pack, route, print tickets, and deliver orders
- Professional advisors and authorities when required by law, legal process, or to protect rights, safety, and security
- Business transferees in connection with a merger, acquisition, or asset sale
- Others with your direction or consent
5. Mobile App Permissions
Depending on features you use, the app may request: notifications; precise location (foreground and, if you consent, background); camera (QR); and related OS permissions. Permission prompts describe the purpose. Denying permission limits related features but does not prevent all browsing or ordering where those features are optional.
6. Cookies and Similar Technologies
We use essential cookies for login and checkout, and may use analytics/preference cookies. You can control cookies through browser settings; some features may not function if essential cookies are blocked. Our apps may use local storage for preferences (for example, dismissed banners) and tokens needed for push or session continuity.
7. Payment Data
Card data is handled by PCI-compliant payment providers. Saved payment methods are tokenized by the provider. See the provider's privacy policy for their practices.
8. Data Retention
We retain account, order, and related records as long as needed to provide the Services, meet tax/accounting/legal requirements, resolve disputes, and enforce agreements. Push tokens and location events used for check-in are retained only as needed for operations and security. You may request deletion subject to legal retention needs.
9. Security
We implement administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is completely secure.
10. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.
11. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or export personal information; opt out of marketing; limit certain processing; or appeal a decision. You can:
- Update profile and communication preferences in your account where available
- Opt out of promotional SMS (e.g., STOP) and email unsubscribe links
- Disable push, location, or camera in device settings
- Contact us at the email below to exercise privacy rights
We will not discriminate against you for exercising privacy rights. Authorized agents may submit requests where law allows, subject to verification.
12. California and Similar U.S. State Rights
If you are a resident of California or another state with consumer privacy laws, you may have rights to know/access, delete, correct, and opt out of "sale" or "sharing" of personal information as those terms are defined by law (including certain advertising cookies). We do not sell personal information for monetary consideration. To exercise rights, email info@everybodysfamilyfruit.com with the subject "Privacy Request." We will verify your request and respond as required by law.
13. International Users
We are based in the United States. If you access the Services from elsewhere, you understand information may be processed in the U.S. and other countries that may have different data-protection rules.
14. Third-Party Links and Platforms
The Services may link to third-party sites or app stores. Their privacy practices are their own. Downloads from Apple App Store or Google Play are also subject to those platforms' terms and policies.
15. Changes to This Policy
We may update this Policy from time to time. The "Last Updated" date will reflect changes. Continued use of the Services after an update means you accept the revised Policy. For material changes, we may provide additional notice through the Services or by email/SMS.
16. Contact Us
Everybody's Family Fruit
Peoria, Arizona
Email: info@everybodysfamilyfruit.com
Phone: (888) 660-3335
Website: https://everybodysfamilyfruit.com
Privacy requests: info@everybodysfamilyfruit.com (subject: Privacy Request)
Last Updated: August 13, 2026
This Privacy Policy describes how Everybody's Family Fruit ("we," "us") collects, uses, shares, and protects personal information when you use our websites, mobile applications (iOS/Android, including WebViews), and related services (the "Services"). By using the Services, you agree to this Policy. Our Terms of Service also apply.
1. Information We Collect
A. Information you provide
- Account details: name, email, phone number, password or verification codes, profile preferences
- Order and fulfillment details: cart contents, pickup/delivery/will-call selections, addresses (including apartment/unit), delivery instructions, vehicle or contact details when requested for pickup/will-call, special requests
- Payment-related information you enter at checkout (processed by our payment provider; we do not store full card numbers on our servers)
- Communications: messages you send us, survey or review content, customer support requests
- Marketing and notification preferences (including separate preferences for order-related SMS and promotional SMS where offered)
- Camera access when you choose features such as scanning a store QR code (images are used to complete the scan; we do not use QR scanning to build advertising profiles)
B. Information collected automatically
- Device and log data: IP address, browser/app type, device identifiers, operating system, referring URLs, timestamps, pages/screens viewed, approximate general location derived from IP
- Cookies, local storage, and similar technologies for session management, preferences, security, analytics, and performance
- Push notification tokens (including Expo, FCM, or similar) when you allow notifications
- App version and update-related diagnostics needed to operate and update the app
C. Location information
With your permission, we may collect precise or approximate location from your browser or mobile device to:
- Unlock or enable on-site / will-call checkout features when you are near our store
- Support arrival, on-my-way, and store check-in / welcome features
- Operate a store geofence (including background location on mobile when you select "Allow all the time" or equivalent), so we can detect when you enter the area around our store even if the app is closed or not visible
You can revoke location permission in device or browser settings; related features may stop working. We do not sell your precise location.
D. Information from partners
Payment processors, messaging providers, fraud-prevention tools, and fulfillment/warehouse systems may provide status or confirmation data needed to complete orders and support.
2. How We Use Information
We use personal information to:
- Create and manage accounts and authenticate users
- Process, fulfill, modify, and support orders (pickup, delivery, will-call)
- Communicate transactional updates (order status, cuts/substitutions, refunds, arrival/check-in, pickup/delivery notices) via email, SMS, push, and in-app notices
- Send marketing communications where you have consented or as otherwise permitted by law
- Provide store arrival welcome and related operational alerts
- Improve, secure, debug, and personalize the Services; prevent fraud and abuse
- Comply with legal obligations and enforce our Terms
- Analyze aggregate usage and business performance
3. Legal Bases (where applicable)
Where required (for example under certain privacy laws), we process information based on contract performance (fulfilling orders), legitimate interests (security, improvement, fraud prevention), consent (marketing, optional precise/background location, certain cookies), and legal obligations.
4. How We Share Information
We do not sell personal information for money. We may share information with:
- Service providers under contract: hosting, payment processing, SMS/email/push delivery, analytics, customer support tools
- Fulfillment and operations partners/systems used to pick, pack, route, print tickets, and deliver orders
- Professional advisors and authorities when required by law, legal process, or to protect rights, safety, and security
- Business transferees in connection with a merger, acquisition, or asset sale
- Others with your direction or consent
5. Mobile App Permissions
Depending on features you use, the app may request: notifications; precise location (foreground and, if you consent, background); camera (QR); and related OS permissions. Permission prompts describe the purpose. Denying permission limits related features but does not prevent all browsing or ordering where those features are optional.
6. Cookies and Similar Technologies
We use essential cookies for login and checkout, and may use analytics/preference cookies. You can control cookies through browser settings; some features may not function if essential cookies are blocked. Our apps may use local storage for preferences (for example, dismissed banners) and tokens needed for push or session continuity.
7. Payment Data
Card data is handled by PCI-compliant payment providers. Saved payment methods are tokenized by the provider. See the provider's privacy policy for their practices.
8. Data Retention
We retain account, order, and related records as long as needed to provide the Services, meet tax/accounting/legal requirements, resolve disputes, and enforce agreements. Push tokens and location events used for check-in are retained only as needed for operations and security. You may request deletion subject to legal retention needs.
9. Security
We implement administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is completely secure.
10. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.
11. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or export personal information; opt out of marketing; limit certain processing; or appeal a decision. You can:
- Update profile and communication preferences in your account where available
- Opt out of promotional SMS (e.g., STOP) and email unsubscribe links
- Disable push, location, or camera in device settings
- Contact us at the email below to exercise privacy rights
We will not discriminate against you for exercising privacy rights. Authorized agents may submit requests where law allows, subject to verification.
12. California and Similar U.S. State Rights
If you are a resident of California or another state with consumer privacy laws, you may have rights to know/access, delete, correct, and opt out of "sale" or "sharing" of personal information as those terms are defined by law (including certain advertising cookies). We do not sell personal information for monetary consideration. To exercise rights, email info@everybodysfamilyfruit.com with the subject "Privacy Request." We will verify your request and respond as required by law.
13. International Users
We are based in the United States. If you access the Services from elsewhere, you understand information may be processed in the U.S. and other countries that may have different data-protection rules.
14. Third-Party Links and Platforms
The Services may link to third-party sites or app stores. Their privacy practices are their own. Downloads from Apple App Store or Google Play are also subject to those platforms' terms and policies.
15. Changes to This Policy
We may update this Policy from time to time. The "Last Updated" date will reflect changes. Continued use of the Services after an update means you accept the revised Policy. For material changes, we may provide additional notice through the Services or by email/SMS.
16. Contact Us
Everybody's Family Fruit
Peoria, Arizona
Email: info@everybodysfamilyfruit.com
Phone: (888) 660-3335
Website: https://everybodysfamilyfruit.com
Privacy requests: info@everybodysfamilyfruit.com (subject: Privacy Request)